Step 4: Client Report

Sprint Duration: 7-8

Step 4: Client Report

Sprint Duration: 7-8
Product Milestone Synopsis
Building a tailored client report system
Product Milestone Synopsis
Building a tailored client report system

In Step 4, the aim was to construct a client report system enabling advisors to generate tailored summaries of the insights derived from Steps 1-3.

We designed an interface that allows advisors to select either individual reports on expenses and income or a combined report that incorporates both elements.

I also began structuring the reports themselves.

Product Milestone Synopsis
Building a tailored client report system

In Step 4, the aim was to construct a client report system enabling advisors to generate tailored summaries of the insights derived from Steps 1-3.

We designed an interface that allows advisors to select either individual reports on expenses and income or a combined report that incorporates both elements.

I also began structuring the reports themselves.

Sprint 7
Overcoming mid-fidelity testing constraints with heuristic guidelines
Sprint 7
Overcoming mid-fidelity testing constraints with heuristic guidelines
Sprint 7
Overcoming mid-fidelity testing constraints with heuristic guidelines

This sprint focused on designing a mid-fidelity prototype for the client report selection interface.

Due to time constraints, we were unable to conduct user testing. To compensate, we built our prototype using industry standard heuristic guidelines.

The design was swiftly approved by our product owner, authorizing the team to begin a high-fidelity iteration.

Overlay heuristic guidelines
Overlay heuristic guidelines
Sprint 8
Structuring combined report architecture and creating sample visuals
Sprint 8
Structuring combined report architecture and creating sample visuals
Sprint 8
Structuring combined report architecture and creating sample visuals

In my final sprint as an intern, I devised the information architecture of the combined report. To enhance stakeholder comprehension, I also created sample report visualizations.

Concurrently, the rest of the team worked on advancing the client selection interface to high-fidelity.

Total vs. Protected Monthly Expenses

Outer Grey Bars

Represent projected future monthly totals of retirement expenses.

Inner Colored Bars

Represent a percentage of future expenses that must be protected by guaranteed income.

Annuity Add-on Living Benefit

Bonus

Bonus

In a flat or down market, the investment value grows annually by a designated fixed rate.

Step-Up

Step-Up

In a rising market, the investment value locks in gains to grow annually beyond the fixed rate.

Final Design
An engaging conclusion to the client journey that enabled a successful final launch
Final Design
An engaging conclusion to the client journey that enabled a successful final launch
Final Design
An engaging conclusion to the client journey that enabled a successful final launch

The high-fidelity iteration for Step 4 received strong approval from both advisors and clients. Stakeholders also praised the consistency of the report architecture.

Overall, this step boosts client engagement and effectively concludes their journey through the tool.

Subsequent sprints after my internship ended focused on completing report content and preparing for final launch.

Overlay task flow

Overlay task flow

Copyright © 2025 Jacob Kersh
Powered by caffeine gum. Coffee is overrated.
Last updated on January 1st, 2025
Copyright © 2025 Jacob Kersh
Powered by caffeine gum. Coffee is overrated.
Last updated on January 1st, 2025
Copyright © 2025 Jacob Kersh
Powered by caffeine gum. Coffee is overrated.
Last updated on January 1st, 2025